Privacy Policy

Introduction

Online Quran Lessons ("we", "us", or "our") operates www.onlinequranlessons.com, a subscription service that connects students with tutors for one-to-one online Quran classes. This Privacy Policy explains what personal information we collect, why we collect it, and how we handle it.

By using our website or booking classes with us, you agree to the practices described in this policy. If anything here is unclear, you can always write to us at hello@onlinequranlessons.com and we will be happy to explain.

Information We Collect

We only ask for the information we genuinely need to run your classes and manage your subscription. This typically includes:

• Your name and email address, used to create your account and send class-related updates
• Your WhatsApp number, used for scheduling reminders and quick communication about lessons
• Your country and time zone, so we can match you with a tutor at a suitable time
• The student's age group, so we can assign an appropriate teacher and curriculum
• Payment details, which are handled entirely by third-party payment processors such as card networks and PayPal — we never see or store your full card number

How We Use Your Information

We use the details above to schedule and deliver your classes, match students with suitable tutors, process subscription payments, respond to your questions, and send service messages such as class reminders, renewal notices, and schedule changes.

If you have opted in, we may also send occasional emails about new courses or offers. Every marketing email includes an unsubscribe link, and opting out never affects your classes.

Cookies and Analytics

Our website uses a small number of cookies to keep the site working properly and to help us understand how visitors use it. We use privacy-conscious analytics to see, for example, which pages are most helpful, so we can improve the site.

Analytics data is aggregated and is not used to identify individual visitors. For full details, including how to manage or block cookies, please see our Cookie Policy.

Children's Privacy

Many of our students are children, and we take their privacy seriously. All classes for students under 18 must be booked and managed by a parent or legal guardian. The account holder is always the adult, and all communication about billing, scheduling, and progress goes through the parent or guardian.

We collect only the minimum information about a child needed to run their classes — typically a first name and age group — and we never use children's information for marketing.

Sharing Your Information

We never sell your personal information, and we never share it with advertisers. We only share data in a few limited situations:

• With your assigned tutor, who receives the student's first name, age group, and level so they can teach effectively
• With payment processors, who handle your card or PayPal transaction securely on our behalf
• With service providers such as our email and video-call platforms, only to the extent needed to deliver classes
• When required by law, for example in response to a valid legal request

How Long We Keep Your Data

We keep your account information for as long as your subscription is active, plus a reasonable period afterwards in case you wish to return. Billing records are kept for as long as tax and accounting laws require.

If you close your account and ask us to delete your data, we will remove it from our active systems within 30 days, keeping only what the law obliges us to retain.

Security

We protect your information with sensible technical and organisational measures, including encrypted connections (HTTPS) across our website, restricted staff access to personal data, and reputable third-party providers for payments and communications.

No online service can promise absolute security, but we work to keep the amount of data we hold small and the protections around it strong.

Your Rights

You are in control of your data. At any time you can ask us to show you the personal information we hold about you, correct anything inaccurate, delete your data, or export it in a portable format.

If you are in the European Union or United Kingdom, these rights are protected under the GDPR. If you are a California resident, similar rights apply under the CCPA. Wherever you live, we apply the same standard: your data belongs to you.

To exercise any of these rights, email us at hello@onlinequranlessons.com and we will respond within 30 days.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at hello@onlinequranlessons.com. We may update this policy from time to time; when we do, we will change the date at the top and, for significant changes, notify account holders by email.